Last updated: 05 July 2026
CapriHomeGh ("we", "our", "the platform") operates caprihomegh.com, a Ghana-based platform connecting tenants directly with verified landlords, with no agents involved. This Privacy Policy explains what information we collect, why we collect it, and how it is used and protected.
From Landlords: Full name, phone number, and password at registration; property details submitted for listing, including location, price, description, and images.
From Property Scouts: Full name (must match Mobile Money account), phone number, and password at registration; property submissions made on behalf of landlords.
From Visitors using our Contact Form: Name, phone number, and message content.
From Support Tickets: If a landlord contacts us for support, we retain the messages exchanged to resolve the issue and for future reference.
Automatically, from all visitors: IP address, page visited, and timestamp, collected when you browse the site or contact a landlord.
We do not require tenant accounts. Tenants can browse listings and contact landlords freely without registering or submitting any personal information beyond what they voluntarily provide via the contact form.
Like most websites, we automatically collect certain technical information when you visit CapriHomeGh, including your IP address, the pages you view, and the time of your visit. This information is used for standard purposes such as site analytics, security, and maintaining the normal operation of the platform, including through services like Google Analytics and Google Ads.
We maintain internal records to prevent individuals previously found to be operating as agents, scammers, or otherwise abusing the platform from registering again. These records may include phone numbers and network information associated with prior violations. For security reasons, we do not disclose the specific mechanisms used to enforce these restrictions.
We use Google Analytics and Google Ads to understand how visitors use our site, including pages viewed, traffic sources, and general engagement. These services may set cookies or use similar tracking technologies in your browser. You can control or disable cookies through your browser settings at any time. We also use your browser's local storage to remember display preferences such as light/dark mode; this information stays on your device and is never transmitted to our servers.
We use a third-party SMS provider (Arkesel) to send account-related messages to landlords and scouts, including verification updates, account warnings, and payment notifications. Your phone number is shared with this provider solely to deliver these messages and is not used by them for any other purpose.
We do not sell your personal information. We do not share landlord, scout, or visitor information with third parties except:
Property listings, including location, price, description, images, and landlord contact details, are, by design, publicly visible to any visitor browsing the site. This visibility is the core function of the platform and is necessary for tenants to find and contact landlords directly.
We retain landlord and scout account information for as long as the account remains active. Landlord accounts inactive for an extended period with no property listed may be removed after a formal SMS warning. Records kept for fraud prevention purposes are retained indefinitely to protect the platform and its users, unless manually reviewed and removed by an administrator.
You may request to review, correct, or delete the personal information we hold about you by contacting us using the details on our Contact page. Landlords can also update their own password directly from their dashboard at any time.
We take reasonable technical measures to protect your information, including secure database practices, form protections against common web attacks, and restricted administrative access. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page along with an updated "Last updated" date.
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us via our Contact page.